The interview showed that research, including an interdisciplinary approach, is the most effective way to combat medication errors, impacting Mount Sinai Hospital’s medical-surgical unit most. Taking these into consideration, a multi-sectoral strategy is needed. They are system, multi-faceted medical errors and should be fixed as the top priority of the healthcare sector – including doctors, pharmacists, nurses, and quality improvement specialists (Mutair et al., 2021). Consequently, causes of pharmaceutical errors need to be identified, and definitions should be given. As such, other fields have to come in to fight them; we need to know that other angles are involved. More importantly, interdisciplinary engagement is also positively associated with patient outcomes in a crucial part of patient care, pharmaceutical safety (Park et al., 2022). With best practices drawn from many industries, the hospital can implement a stronger, more enduring way to decrease the frequency of medication errors. In this context, the most common procedures are the standard methods of medicine administration, barcode scanning technology, and the standard medication reconciliation procedure.
The TeamSTEPPS approach is the most viable because it is used in healthcare and endorsed by AHRQ. Agency for Healthcare Research and Quality (2023) is a reputable federal organization working with evidence to develop programs and guidelines to enhance healthcare quality and safety. Another legitimacy of TeamSTEPPS is that the AHRQ official website to execute TeamSTEPPS has provided complete instructions and every material required for TeamSTEPPS execution. To reduce the likelihood of prescription errors, Mount Sinai Hospital’s leadership can employ TeamSTEPPS, a time-tested process for increased communication and interaction between various types of healthcare providers.
An interview with Ms. Williams about problems with medication errors at Mount Sinai Hospital showed the importance of interprofessional partnerships in health care. Organizations can develop these good components of organizational culture by implementing evidence-based reviews for leadership and change, such as Kotter’s 8-Step Change Model or servant leadership. Structured protocols enhance care delivery team members’ interpersonal and organizational competencies, enhancing patient care and decreasing medication errors using synergistic interventions such as TeamSTEPPS and Interprofessional education. Healthcare organizations can improve the quality and safety of care if they encourage interdisciplinary solutions.
Agency for Healthcare Research and Quality. (2023). TeamSTEPPS (team strategies and tools to enhance performance and patient safety). Www.ahrq.gov. https://www.ahrq.gov/teamstepps-program/index.html
Bhati, D., Deogade, M. S., & Kanyal, D. (2023). Improving patient outcomes through effective hospital administration: A comprehensive review. Cureus, 15(10), 1–12. https://doi.org/10.7759/cureus.47731
Mohammed, C. A., Anand, R., & Ummer, V. S. (2021). Interprofessional education (IPE): A framework for introducing teamwork and collaboration in health professions curriculum. Medical Journal Armed Forces India, 77(1), S16–S21. https://doi.org/10.1016/j.mjafi.2021.01.012
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