Strategic planning is an essential part of an organization as it allows an organization to understand its environment and other internal factors that could affect its operation. While strategic analysis and operational consideration are more vigorous in profit-oriented organizations, it is important in a non-profit organization like healthcare institutions (Schiavone & Simoni, 2019). Strategic analysis and operational consideration allow an organization to decide on important issues that could derive the desired success. The purpose of this assignment is to create a succinct and thorough analysis of the internal and external environment of St. Antony Medical Center.
Part 1: Understanding the Environment
St. Antony Medical Center aims to start a new for-profit 50-bed acute care hospital that is slated to open in the next eight months. This level of operation would as well expose the organization to increased competition in the healthcare sector. The traditional competition in the healthcare sector used to entail issues such as price, quality, the superiority of the products and services, and convenience in delivering healthcare. These factors defined the Magnus rating in healthcare (Benzaghta et al., 2021). The current competition in healthcare industry is defined by the rate of innovation and application of technology in healthcare. Health IT has been changing the competition trend in healthcare setting where healthcare organizations with advanced IT systems offer quality services compared to those without intense technological application.
Investing in health IT resources is one of the top-notch factors that St. Antony Medical Center needs to address in its plan of operating in the healthcare sector. Starting the clinic with an intense application of the technology would define the clinic’s success in the healthcare industry. The current high standards set by the current healthcare organizations operating in the market has allowed patients to understand what they expect in an organization (Kraus et al., 2021). The current application of technology in healthcare promotes positive health outcome, eliminates inefficiencies that might lead to an increase in healthcare cost, reduces medication errors, and enhance the accessibility of healthcare. Therefore, an effective accomplishment of the recent demands in the healthcare market requires intense application of technology and innovation.
The external competition is another issue that would allow St. Antony Medical Center to understand the market. While stiff competition might affect the entry of the clinic into the industry, it relays more information about the value and quality of healthcare required in the market. Understanding the operation of other players in the market through benchmarking is imperative in learning various factors that define success in the industry (Kraus et al., 2021). Conducting a benchmark within the clinics in the same region would as well aid in examining the consumer preference and gaps that need to be filled within the healthcare system in the region. Understanding methods of healthcare delivery among the peers and developing ways of outshining their operations trends would affect the position of St. Antony Medical Center in the healthcare market.
The clinic would again focus on its human resource department. The input of the healthcare workers defines quality and safety of patients. A clinic with the ability to manage its human resources can easily meet its goals and missions. An organization that understands that employee engagement is a key to performance would develop better ways of relating with the healthcare workers to improve safety and efficiency of services. The relationship that a clinic develops with the employees motivates healthcare workers to unleash their full potential in care delivery (Schiavone & Simoni, 2019). Studies show that increased employee engagement is associated with high retention, a culture of patient safety and employees, and increased patient-centered care. St. Antony Medical Center would need to invest more in its staff to enhance its initial operation and meet target patients’ needs.
The stakeholders form an integral part of the operation at St. Antony Medical Center. The implementation plan would need key stakeholders such as nurses, doctors, departmental leaders, front-line personnel, and the leadership team. The initial operation of the clinic would depend on the effort of all these stake
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