I agree with you that clinicians, patients, and culture experts are resourceful in obtaining information about patient safety culture. Therefore, engaging these stakeholders is important in knowing and improving the culture. Interviews are best interactive sessions of engaging these people. Most healthcare organizations aim at maintaining patient safety culture. Perfect patient safety culture guarantees patient safety and comfort in healthcare settings (Chegini et al., 2020). Unfortunately, some healthcare facilities have poor patient safety culture. These healthcare facilities lose their patients to other organizations with good culture. Assessing the culture is important in avoiding loss of clientele and market position (Lee & Quinn, 2020). Qualitative and quantitative data provide different information on the culture. Healthcare professionals require both qualitative and quantitative data in improving patient safety culture. Data from the monitoring systems will aid investigations into the causes of errors and their elimination. Maintaining exceptional patient safety culture is a process that require continuous assessment and improvement. Healthcare organizations with perfect culture attracts stakeholders such as investors and more patients.
References
Chegini, Z., Kakemam, E., Asghari Jafarabadi, M., & Janati, A. (2020). The impact of patient safety culture and the leader coaching behaviour of nurses on the intention to report errors: a cross-sectional survey. BMC nursing, 19, 1-9.
Lee, S. E., & Quinn, B. L. (2020). Safety culture and patient safety outcomes in East Asia: A literature review. Western journal of nursing research, 42(3), 220-230. https://doi.org/10.1177/0193945919848755
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